What we do
WHO/WHAT IS AKORBI?
We are a group of companies specializing in building compassionate human connections through language, technology, and workforce solutions.
STAFFING
We provide technical, professional, high-volume, multilingual, and bilingual staffing solutions in the U.S. and globally to support your contract, contract-to-hire, direct-hire, statement of work, and payroll needs.
LANGUAGE SERVICES
Our qualified and certified linguists can support phone, video, or in-person interpretation sessions, as well as document translation and website localization anywhere in the world.
MULTILINGUAL CONTACT CENTERS
Our worldwide contact centers provide multilingual support, bilingual agents, competitive rates, and exceptional quality. Our wide array of customized contact center services can support you near-shore or internationally, and enhance your ROI and customer experience.
TECHNOLOGY
Our technology solutions improve outcomes and reduce costs while eliminating language barriers.
LEARNING
We empower global workforces to attain their highest levels of performance by constructing exemplary communication, education, and training, resulting in reduced attrition and improved in-store customer experiences.
HEALTHCARE
We provide language and telehealth solutions that are compliant with CMS, HIPAA, and Fraud, Waste & Abuse metrics. Our team has extensive experience in the healthcare industry, creating customizable, enterprise-level services to integrate cost savings, cost avoidance, cost reduction metrics, and improve patient experience.
DYNAMIC/ FLEXIBLE
We work with you to create custom solutions that fit your business goals. With our global operations, we have the resources to support your needs.
GLOBAL CONNECTIONS AND MULTIPLE SERVICE OFFERINGS
Our global connections and diverse service offerings make Akorbi a “one-stop-shop”. We have multiple services, working together to provide a complete enterprise solution for you.
INNOVATIVE
Our patent-pending technology solutions integrate seamlessly into your systems to provide complete support for all your language needs. These solutions allow us to create innovative approaches to help you meet your business goals.
WOMEN / MINORITY OWNED BUSINESS
We are proud to be a certified women- and minority-owned business. You can find out more about our story here.
Our Leaders
Claudia P. Mirza
CEO and Co-Founder
As Akorbi’s visionary and tireless CEO and co-founder, Claudia Mirza has led the company’s impressive evolution from a language translation company to a global provider of multilingual business solutions, including interpretation, staffing, contact centers, learning services, and localization. Under her leadership, the company has flourished to become an award-winning, fast-growing, international company with a 5-year growth rate (from 2012-2016) of 1,267%.
Our Leaders
Azam A. Mirza
President and Co-Founder
Azam Mirza brings enthusiasm and expertise to his role as Akorbi’s president and co-founder. His commitment to innovative development has distinguished him as a business leader. He is well versed in enterprise technology architecture, system design and implementation. He has held leadership roles for a variety of technology programs for Cap Gemini Ernst & Young, Regus Management Group and ENSCO International. He has also managed national security projects for CACI, the Department of Defense and the National BioDynamics Laboratory.
Our Leaders
Kenneth D. Anders
Chief Operations Officer
Kenneth (Ken) Anders has engaged in an array of character building and knowledge development roles from cryptographic intelligence with the U.S. military to executive roles within Fortune 500 companies such as Walt Disney, Raytheon and Misys Healthcare Systems to start up language service companies like CyraCom International.
Ken entered the language industry as the first President and CEO for CyraCom engineering a blueprint for success introducing disruptive technology with the first dual handset phone and has had an impeccable track record since. He helped introduce video technology to the market for Language Line Services and led the development of global language contact centers both in the U.S. and abroad as COO for a division of TransPerfect.
Ken entered the language industry as the first President and CEO for CyraCom engineering a blueprint for success introducing disruptive technology with the first dual handset phone and has had an impeccable track record since. He helped introduce video technology to the market for Language Line Services and led the development of global language contact centers both in the U.S. and abroad as COO for a division of TransPerfect.
Our Leaders
Jaime Calderon
Chief Financial Officer
Jaime brings over 30 years of business acumen in the energy industry, with ample exposure to planning and performance management, business development and commercial negotiations.
Under Jaime’s leadership, Akorbi is building a solid growth path through a strategic approach that includes alignment and understanding of value at all levels in the organization, rigorous assurance in support of informed decisions, and championing a diverse and inclusive people agenda.
Under Jaime’s leadership, Akorbi is building a solid growth path through a strategic approach that includes alignment and understanding of value at all levels in the organization, rigorous assurance in support of informed decisions, and championing a diverse and inclusive people agenda.
The History of Akorbi
Akorbi featured on Bloomberg TV’s newest show, The American Dream.
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Certifications
and Awards
