Interpretation Solutions - Compliant Language | Akorbi

Interpretation
Solutions

CLAUDIA P. MIRZA

What we do

Akorbi works exclusively with qualified and certified interpreters, and we are ready to meet your interpretation needs at a moment’s notice, anywhere in the world.
CLAUDIA P. MIRZA

Compliant Language Solutions

We work with native speakers and industry experts to produce accurate, high-quality language solutions that are compliant with latest federal regulations for Centers for Medicare & Medicaid Services (CMS), Affordable Care Act (ACA) Section 508, ACA Section 1557, PCI, PHI, and HIPAA.
CLAUDIA P. MIRZA

ADAPT powered by Akorbi:

A multimodal language services technology platform that allows clients to easily access interpretation services through phone, video, or in-person scheduling, as well as document translation and localization services.
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Phone Interpretation

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Akorbi provides customizable and compliant real-time telephone interpreter services in over 170 languages, available 24/7.

Video Interpretation

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Akorbi’s revolutionary video interpretation service increases cost efficiency while allowing your facility to communicate seamlessly with employees, clients, patients, as well as any member of the Deaf and Hard of Hearing community.

On-Site Interpretation

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Akorbi offers qualified and certified on-site/ in-person interpreters for your facility, with 24x7x365 appointment availability.

Sign Language Interpretation

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Certified Sign Language Interpreters are available on both a scheduled and unscheduled basis, including on-call arrangements for after-hours emergencies if required.

Mobile Interpretation with ADAPT

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With our proprietary mobile and web app, ADAPT, you can  easily access interpretation services through phone, video or in-person scheduling with the click of a button.

Compliant Language Solutions

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We work with native speakers and industry experts to produce accurate, high-quality language solutions that are compliant with latest federal regulations for Centers for Medicare & Medicaid Services (CMS), Affordable Care Act (ACA) Section 508, ACA Section 1557, PCI, PHI, and HIPAA. .

Download our interpretation
services guide

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Industries we support:

  • Technology
  • Healthcare
  • Financial
  • Retail
  • Others

With Akorbi, you get:

  • No one-time fees, services charges or monthly fees.
  • Both U.S.-based and international call centers to effectively support your clients anywhere in the world.
  • Dedicated client relations and customer support departments.
  • Qualified language interpreters with at least 5 years’ experience.
  • 24/7/365 service with Interpreter access in 60 seconds or less.
  • Support in more than 170 languages.
  • Quality control with online call monitoring, tracking and reporting.
  • Technology platform that is CMS and HIPAA compliant, secure and meets government-mandated privacy laws.
  • Service reviews to identify areas of performance improvement.
  • Seamless transition and assistance to move from other service providers to Akorbi.

Phone Interpretation

Akorbi provides real-time telephone interpreter services in over 170 languages, available 24/7. Just call our live-answer operators today or logon to the ADAPT online platform, and we’ll have you connected with a qualified phone interpreter in 60 seconds or less. Through the ADAPT platform, you have secure access to your call activity reports, language reports, surveys and much more.

Akorbi works exclusively with qualified and certified interpreters, and we are ready to meet your interpretation needs at a moment’s notice, anywhere in the World. We ensure the most qualified resource is matched to every interpretation request. Our interpreters have extensive experience and substantial knowledge of the subject matter at hand, and they know there is no margin for error.

Video Interpretation

Get an interpreter anywhere in the world at any time. Remote sites or secure locations no longer present problems for interpretation services. Akorbi’s revolutionary video interpretation service increases speed to market and cost efficiency while allowing your facility to communicate seamlessly with employees, clients, patients, as well as any member of the Deaf and Hard of Hearing community.

Akorbi’s video interpretation technology allows you to control interpretation costs while meeting your on-demand interpretation needs. Within seconds, you can connect to a highly-qualified interpreter from the convenience of your computer, tablet or mobile device.

Setting up our video interpretation services at your location is easy. All you need is Internet access, a computer or tablet and webcam OR your mobile device.

Simply log-in to our completely secure portal, select your language, and wait a few seconds for the interpreter to appear on your screen. With our high-resolution video and audio connection, you’ll hear and see the interpreter as if they were right there in person.

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On-Site/Face-to-Face Interpretation

There are times when you need a face-to-face interpreter at your side instead of on the phone or on a computer.  This is especially true when dealing with court proceedings, conferences, depositions, or highly complex medical appointments. We’ll help you determine when this is your best option. We’ll also match your needs with a language interpreter who has extensive knowledge of your subject-matter and understands cultural nuances. Our goal is to create a quality experience for all parties involved.

Scheduling your on-site/face-to-face interpreter is easy! Simply log into our completely secure scheduling platform, schedule your request and wait for your confirmation email. You can select from consecutive and simultaneous interpreters in more than 170 languages including American Sign Language (ASL) almost anywhere in the world.

With our On-Site/Face-to-Face interpretation solution, you’ll get:

  • Secure online portal to schedule appointments 24x7x365 and view all appointments scheduled (current and the future).
  • Direct number to schedule appointments.
  • Reports to meet compliance reporting requirements.
  • Email notifications within 120, 96 and 72 hours to remind you of upcoming appointments.
  • Email confirmation of the interpreter who will provide the interpretation.
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Sign Language Interpretation

Certified Sign Language Interpreters are available on both a scheduled and unscheduled basis, including on-call arrangements for after-hours emergencies if required. Our protocol combines qualified interpreters and state-of-the-art technology to provide reliable and readily available language services whenever required. We offer Consecutive and Simultaneous Interpreting and can accommodate clients’ requests for security clearances.

Akorbi is honored to bridge communication gaps between the deaf and hearing-impaired and others, giving “voice” via American Sign Language (ASL) and other internationally-recognized forms of sign language, to individuals in a variety of businesses, organizations and personal circumstances.

Akorbi specializes in providing ASL Services to the following:

  • Health Care and Medical Providers
  • Criminal Justice Systems, Law Firms, Legal Services
  • Businesses – From Family Owned to Large Cap
  • Educational Systems and Services
  • Financial and Insurance Services
  • Government and Municipalities

We can provide sign language interpretation services either in-person or via video anywhere in the World.

Download our ASL services guide

Mobile Interpretation with ADAPT

With mobile interpretation, you have access to an interpreter via phone and video while you’re on-the-go. We’ll provide one-button access to live interpreters who are fluent in 170+ languages and are proficient in medical, legal, business, educational and government terminology – among many others.

ADAPT makes it possible to connect to services and data instantly through a powerful, secure and versatile platform. This multilingual, data-driven, complex telephony, video and telemedicine solution is combined with artificial intelligence to help connect people all over the world. With this platform, connections can be made around the world. For example, people in Dakar, Senegal in Africa; Chicago, Illinois; Saint Vincent, Cape Verde; Miami, Florida; Cartago, Colombia; Hanoi, Vietnam and indigenous villages in the jungles of Mexico, can now connect with medical providers in Los Angeles. These connections are now possible with the simple click of a button.

EDWARD C.  CAVAZOS
Our Leaders

Edward C. Cavazos, Jr.

Executive Vice President of Interpretation
Edward brings more than 30 years of experience in sales, marketing, business development, channel management and business ownership. He previously served as the vice president of business development and marketing for Telelanguage Inc., where he developed 15 strategic partnerships to market the company’s language and interpretation services both in the U.S. and worldwide. He also focused on account development in the insurance, medical, utility and legal vertical markets. He holds a Bachelor of Science degree in marketing and business administration from California State University, Sacramento.
EDWARD C.  CAVAZOS
Our Leaders

Jaclyn Evans

ASL Vendor Manager
Jaclyn Evans has worked in the field of the Americans with Disabilities Act (ADA) compliance for almost 20 years. She has worked in various capacities from interpreting to program management, and in a range of environments from medicine to government. She also has 10 years of experience working with individuals with dual diagnosis of hearing loss and autism.

Jaclyn’s career has focused on ensuring equal access for the deaf and hard of hearing population through unique and customized strategies for every business, company, or individual she works with.
MARIA C BUZZINI
Our Leaders

Debbie Carter

Director of Interpretations
As Director of Interpretations, Debbie is responsible for the implementation and development of business practices, processes, and efficiencies within the Akorbi language services division. She oversees the linguist selection process, the technology platform of ADAPT, as well as the interpretation services provided onsite, or via telephone or video to clients needing language support.
AZAM A. MIRZA
Our Leaders

Azam A. Mirza

President and Co-Founder
Azam Mirza brings enthusiasm and expertise to his role as Akorbi’s president and co-founder. His commitment to innovative development has distinguished him as a business leader. He is well versed in enterprise technology architecture, system design and implementation. He has held leadership roles for a variety of technology programs for Cap Gemini Ernst & Young, Regus Management Group and ENSCO International. He has also managed national security projects for CACI, the Department of Defense and the National BioDynamics Laboratory.
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