Understanding your needs to help you grow
what WE DO
STATE-OF-THE-ART
FACILITIES PROVIDE:
- Locations in the U.S., LATAM and Africa.
- Language support in over 170 languages.
- Agents who have outstanding experience servicing U.S. consumers and an excellent understanding of U.S. cultural norms and behavior.
FRESH CONTENT
OUR SERVICES
MULTILINGUAL SOLUTIONS
We provide an array of customizable solutions with language support in English, Spanish, French, Portuguese, German, Italian, and many other languages.
GLOBAL AND NEAR-SHORE LOCATIONS
We are a U.S.-based company with contact centers in the US, LATAM, and Africa.
ROI AND CUSTOMER EXPERIENCE ENHANCEMENT
Our experienced team will work with you to meet your ROI and business goals while also enhancing your customer experience.
COMPLIANT AND SECURE SOLUTION
HIPAA and PCI-compliant centers with completely integrated security systems, access control, and cameras. On-site generator systems ensure 100% uptime.
COMPLETE SERVICE PROVIDER
Create a completely customized solution to meet your business needs when we partner with other service offerings from Akorbi.
FRESH CONTENT – A Multilingual Customer Support Case Study
Want to increase your outbound sales per hour? Akorbi has proven we can help with that. Read our latest Multilingual Customer Support (MCS) case study about how an Akorbi outbound telemarketing (OBTM) campaign increased our client’s sales per hour by 300% in just 2 months.
Ralph Bonaduce
Solutions (MCS) industry. During this time, Ralph has managed MCS operations for Fortune 500 clients in the financial, telecommunications, insurance and cable industries, as well as numerous other industry verticals. He’s supported a wide array of global companies, including Verizon Wireless, JPMorgan Chase, Capital One, Sears Financial Services and MCI – just to name a few.
Ralph Bonaduce
Solutions (MCS) industry. During this time, Ralph has managed MCS operations for Fortune 500 clients in the financial, telecommunications, insurance and cable industries, as well as numerous other industry verticals. He’s supported a wide array of global companies, including Verizon Wireless, JPMorgan Chase, Capital One, Sears Financial Services and MCI – just to name a few.
Industries we support:
- Technology
- Healthcare
- Financial
- Retail
- Others
CERTIFICATIONS
AND AWARDS
