Multilingual Content Moderation Services

Content moderation is more than just making sure your content follows legal and ethical standards. It’s also about moderating content written by your target audience. Our professionals examine what your users write, determine if it’s appropriate, and then take necessary steps to ensure your brand identity stays consistent.

Everyone can agree that hazardous, offensive, inappropriate, misinformed, and disturbing materials need to be removed from the internet. This includes helping to mitigate the spread of misinformation with news sources and social media. It is the job of content moderators and content review specialists to make sure that this is done.

Though AI content moderation is an option, it is vastly limited in what the algorithms can detect compared to a human moderator when contextual knowledge is involved. Software can flag certain keywords, for example, but may not know when a topic would be considered culturally insensitive when served to a specific region or group.

Professional content moderation is also referred to as brand protection service. Content could contain culturally insensitive material, misinformation, defamatory information, copyright infringement, and spam, among other things. While the internet has made it much easier to make connections and share information, a side effect of this is that content may be misunderstood or misinterpreted through cultural and language barriers.

Akorbi can connect you with expert content moderators who understand and specialize in cultural and linguistic nuances through their own personal backgrounds from different regions of the world, and are well-versed in many government, healthcare, and other legal regulations and compliance requirements.