Understanding your needs
to help you grow

CLAUDIA P. MIRZA

what WE DO

Our worldwide contact centers provide multilingual support, bilingual agents, competitive rates and exceptional quality. Our wide array of customized contact center services can support you near-shore or internationally and enhance your ROI and customer experience.
CLAUDIA P. MIRZA

STATE-OF-THE-ART
FACILITIES PROVIDE:

- Inbound, outbound, back-office, language services, email and chat support.
- Locations in the U.S., LATAM and Africa.
- Language support in over 170 languages.
- Agents who have outstanding experience servicing U.S. consumers and an excellent understanding of U.S. cultural norms and behavior.
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OUR SERVICES

MULTILINGUAL SOLUTIONS

We provide an array of customizable solutions with language support in English, Spanish, French, Portuguese, German, Italian and many other languages.

GLOBAL AND NEAR-SHORE LOCATIONS

We are a U.S. based company with contact centers in the US, LATAM and Africa.

ROI AND CUSTOMER EXPERIENCE ENHANCEMENT

Our experienced team will work with you to meet your ROI and business goals while also enhancing your customer experience.

COMPLIANT AND SECURE SOLUTION

HIPAA and PCI compliant centers with completely integrated security systems, access control and cameras. On-site generator systems ensure 100% uptime.

COMPLETE SERVICE PROVIDER

Create a completely customized solution to meet your business needs when we partner with other service offerings from Akorbi.

RALPH BONADUCE
Our Leaders

Ralph Bonaduce

President of Akorbi BPO LLC
As President of Akorbi BPO, Ralph Bonaduce leads Akorbi’s Business Process Outsourcing (BPO) Services division. The division provides international clients with translation, interpretation and transcription services, as well as inbound, outbound and back office support in more than 170 languages.
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Industries we support:

  • Technology
  • Healthcare
  • Financial
  • Retail
  • Others

CERTIFICATIONS
AND AWARDS