Understanding your needs
to help you grow

CLAUDIA P. MIRZA

what WE DO

Our worldwide contact centers provide multilingual support, bilingual agents, competitive rates and exceptional quality. Our wide array of customized contact center services can support you near-shore or internationally and enhance your ROI and customer experience.
CLAUDIA P. MIRZA

STATE-OF-THE-ART
FACILITIES PROVIDE:

- Inbound, outbound, back-office, language services, email and chat support.
- Locations in the U.S., LATAM and Africa.
- Language support in over 170 languages.
- Agents who have outstanding experience servicing U.S. consumers and an excellent understanding of U.S. cultural norms and behavior.
Akorbi language services

FRESH CONTENT

Want to increase your outbound sales per hour? Akorbi has proven we can help with that.
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OUR SERVICES

MULTILINGUAL SOLUTIONS

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We provide an array of customizable solutions with language support in English, Spanish, French, Portuguese, German, Italian, and many other languages.

GLOBAL AND NEAR-SHORE LOCATIONS

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We are a U.S.-based company with contact centers in the US, LATAM, and Africa.

 

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ROI AND CUSTOMER EXPERIENCE ENHANCEMENT

Our experienced team will work with you to meet your ROI and business goals while also enhancing your customer experience.

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COMPLIANT AND SECURE SOLUTION

HIPAA and PCI-compliant centers with completely integrated security systems, access control, and cameras. On-site generator systems ensure 100% uptime.

 

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COMPLETE SERVICE PROVIDER

Create a completely customized solution to meet your business needs when we partner with other service offerings from Akorbi.

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FRESH CONTENT – A BPO Case Study

Want to increase your outbound sales per hour? Akorbi has proven we can help with that. Read our latest BPO case study about how an Akorbi outbound telemarketing (OBTM) campaign increased our client’s sales per hour by 300% in just 2 months.

RALPH BONADUCE
Our Leaders

Ralph Bonaduce

President of Akorbi BPO LLC
His impressive 33-year career includes 14 years specifically in the BPO industry. During this time, Ralph has managed BPO operations for Fortune 500 clients in the financial, telecommunications, insurance and cable industries, as well as numerous other industry verticals. He’s supported a wide array of global companies, including Verizon Wireless, JPMorgan Chase, Capital One, Sears Financial Services and MCI – just to name a few.
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Industries we support:

CERTIFICATIONS
AND AWARDS

EY logo
SRI logo
50 fastest logo
Top 40 North America Common Sense Advisory logo
Fastest growing logo
SMU logo
Nimdzi 100 Industry Ranking Top 40 logo
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Here’s what Akorbi is doing in response to COVID-19. Learn More »