BPO Client Assessment | Akorbi

BPO Client Assessment

Client Initial Assessment Form

To better understand your company’s needs please take some time to complete this preliminary questionnaire.
Feel free to reach to us with questions you might have regarding this form.

  • 1. Program Information

  • (sales, back office support, customer service, tech support, other) - If other, please specify
  • 2. Technology, Security and Telephony Information

  • If so, list the certifications
  • 3. Workforce Management Information

  • Please list all the languages that apply
  • Please provide a training plan (optional).
  • Please upload an agent profile (optional).
  • 4. Operations Requirements

  • If so, attach all applicable (optional).
  • Date Format: MM slash DD slash YYYY
  • This field is for validation purposes and should be left unchanged.
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