Phone and Video
Scheduling and Management
Document Translation and
Schedule, Track and
Real time reporting and
ADAPT powered by Akorbi is a multimodal language services technology platform that allows clients to easily access interpretation services through phone, video or in-person scheduling, as well as document translation and localization services. The platform delivers all of this with unparalleled access to reporting and analytical data, which allows clients to track spending, savings and engagement data.
ADAPT makes it possible to connect to services and data instantly through a powerful, secure and versatile platform. This multilingual, data-driven, complex telephony, video and telemedicine solution is combined with artificial intelligence to help connect people all over the world. For example, people in Dakar, Senegal in Africa; Chicago, Illinois; Saint Vincent, Cape Verde; Miami, Florida; Cartago, Colombia; Hanoi, Vietnam and indigenous villages in the jungles of Mexico, can now connect with medical providers in Los Angeles. These connections are now possible with the simple click of a button.
A single solution for clients to coordinate and manage all their language service needs.
Dynamic movement of data between ADAPT and a variety of external systems, including healthcare EMR systems, QA systems, and accounting applications.
Ability to communicate with various applications and devices though ADAPT (PC, iPad, Android, Polycom, Tandberg, Cisco, etc.)
The ADAPT platform offers several modes to access a linguist, whether through phone, video or in-person. While this makes language access easier, it also makes it more cost-effective, allowing customers to more easily budget time and money.
Collection and manipulation of user data, including Limited English Proficient (LEP) individuals’ feedback. This allows users to quantify the success of ADAPT’s deployment; crucial for regulatory compliance. Also allows for demographic insight to help better understand and reach a target demographic.