About Ralph
As President of Telephonic Interpretations and Akorbi Multilingual Customer Solutions (MCS), Ralph Bonaduce leads Akorbi’s MCS division. The division provides international clients with translation, interpretation and transcription services, as well as inbound, outbound and back office support in more than 170 languages.
Ralph’s Education and Experience
His impressive 33-year career includes 14 years specifically in the Multilingual Customer Support industry. During this time, Ralph has managed MCS operations for Fortune 500 clients in the financial, telecommunications, insurance and cable industries, as well as numerous other industry verticals. He’s supported a wide array of global companies, including Verizon Wireless, JPMorgan Chase, Capital One, Sears Financial Services and MCI – just to name a few.
Ralph’s international experience includes managing service delivery teams in excess of 4,500 employees worldwide. And, his client and operational management experience has taken him around the world, including: Latin America, Canada, India, Australia and United Kingdom. Prior to joining Akorbi, Ralph led international services for several multinational organizations, including: Affinitas Corp., LiveBridge, Inc., HeroBPO and NW Natural. He has established a solid reputation for developing world-class service delivery platforms and for creating and managing high-performing customer service teams around the world.
Ralph has a Bachelor of Arts degree in Business Administration with an emphasis in Marketing from Lewis and Clark College in Portland, Oregon. His post-graduate studies include the Management Development program at Northwest Natural Gas Co., as well as Marketing studies at the University of Oregon.
Learn More About Akorbi
Since 2003, our Dallas-based company has provided organizations with enterprise-level language solutions. We partner with institutions across the globe to help them build bridges and cross linguistic boundaries in over 170 languages.
ExploreView the expansive list of industries we support with our language services. Ranging from healthcare to the tech sector. Learn more here.
ExploreWe provide a comprehensive suite of language, localization, and technology solutions for businesses across various industries. We specialize in multilingual support, localization, translation, interpretation, and staffing services, helping companies overcome language barriers, expand globally, and efficiently cater to diverse multilingual populations.
ExploreAkorbi's advanced technology offerings help businesses eliminate language barriers and improve processes. Check out our full list of offerings here!
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